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  1. Nebeus
  2. FAQ

FAQ

How to Get Started

  • How to upload my new documents
  • Available languages for the verification
  • User identity verification (KYC)
  • Login and password
  • Bitcoin and our security policy

User account

  • How do I change the information after the verification?
  • What should I do if I lost my password or my Account was blocked?
  • How to connect social network
  • Nebeus Messenger
  • How to write a message to the partner on the deal?
  • How does the Nebeus Arbitration process work?
See all 7 articles

Buy / Sell Bitcoin

  • Buy Bitcoins
  • Buy Bitcoin with Okpay
  • Sell Bitcoin

Wallet Nebeus

  • How to replenish your currency Wallet.
  • How to withdraw money?
  • How to make a Bitcoin transfer?
  • Where can I find the history of my transactions?
  • Where can I find my Bitcoin address?

Bitcoin Exchange

  • Safe exchange – the guarantee of transactions execution
  • The difference between the direct Bitcoin sale and the auction

Security

  • How to verify that I am using the Nebeus website?

Loans Bitcoin

  • What happens when you receive a loan offer.
  • How to create a request for a loan?
  • Where I can see my requests for a loan.
  • What is a Bitcoin loan?
  • How to repay a Loan?
  • Types of loan
See all 13 articles