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What can we help you with?
We have collected the most frequently asked questions from users.
How to Get Started
Available languages for the verification
User identity verification
Login and password
Bitcoin and our security policy
How do I change the information after the verification?
What should I do if I lost my password or my Account was blocked?
How to connect social network
How to write a message to the partner on the deal?
How does the Nebeus Arbitration process work?
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Where can I find the history of my transactions?
Where can I find my Bitcoin address?
How to make a Bitcoin transfer?
Safe exchange – the guarantee of transactions execution
The difference between the direct Bitcoin sale and the auction
How to verify that I am using the Nebeus website?
How to create a request for a loan?
Where I can see my requests for a loan.
What is a Bitcoin loan?
How to repay a Loan?
Types of loan
What is the difference between the types of repayments on the loan?
See all 12 articles