What should I do if I lost my password or my Account was blocked?

Make the following steps to create a new password.

1. Open the Nebeus website and press the Log in button.

2. Press Forgotten email or password?

3. Choose on of the following methods:

  • If you know the email, choose I do not know my password. . Then enter your email.
  • If you do not remember your email, choose I do not remember both email and password.Enter up to 3 emails, which you could have used for Nebeus account registration..

4. Enter the code from the picture.

5. Press Continue and follow the instructions.

If you cannot recall the email used for the registration, contact the support service info@nebeus.com.

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